How to Deal with Flight Delays and Cancellations

Flight delays and cancellations are among the most frustrating parts of air travel. But knowing what to do can help you avoid panic, get rebooked faster, and maybe even get compensated.

Step 1: Stay Calm and Check Flight Status Updates

Before reacting, verify the delay or cancellation through:
- The airline’s mobile app
- Airport departure boards
- Email or text notifications from your airline

Sometimes what seems like a major delay can be resolved quickly. Gather all the facts before taking action.

Step 2: Contact the Airline Immediately

If your flight is delayed or canceled, act fast. The earlier you contact the airline, the better your rebooking options.

- Use the airline’s app or website to rebook
- Call their customer service line (international numbers can be faster)
- Head to the gate or service desk, but expect long lines

Pro tip: Reach out to the airline on social media (especially Twitter or X) — many airlines respond quickly to direct messages.

Step 3: Understand Your Passenger Rights

Your rights depend on where you're flying and which airline you’re using.

In the U.S.:
- Airlines are not legally required to compensate you for delays or cancellations, unless it’s due to overbooking.
- However, most carriers will rebook you at no extra charge or provide hotel vouchers if you’re stranded overnight due to a delay they caused.

In the EU:
- You may be entitled to €250–€600 in compensation under EU Regulation 261 if your flight is significantly delayed, canceled, or overbooked and the airline is at fault.

Step 4: Know When You’re Entitled to Compensation

Common scenarios where you may be compensated:
- Delay caused by airline staff shortages or mechanical issues
- Canceled flight with no rebooking options within a reasonable window
- Overbooking that prevents you from boarding

Situations generally not covered:
- Weather delays
- Political unrest or air traffic control issues

Always ask the airline what you’re entitled to and file a formal claim if needed.

Step 5: Make Smart Decisions About Rebooking

If your flight is canceled or delayed long enough to miss a connection, look for these options:
- Switch to another flight on the same airline
- Request a seat on a partner airline
- Ask about nearby airports if your destination is flexible

If you booked through a third party (like Expedia), rebooking may take longer — call them as soon as possible.

Step 6: Be Prepared for Overnight Delays

If you're stranded:
- Ask the airline for a hotel voucher
- Inquire about meal vouchers or reimbursement
- Stay near the airport or in a hotel with free shuttle service
- Keep receipts for any expenses — you may be reimbursed later

Also, keep power banks charged and bring snacks, entertainment, and toiletries in your carry-on for long waits.

Final Thoughts

Flight delays and cancellations are frustrating, but preparation and quick action can make a huge difference. Use technology to stay informed, understand your rights, and always have a backup plan.

By staying calm and proactive, you can navigate even the worst travel hiccups like a seasoned traveler.