Terms of Service

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Effective Date: 8/27/2025

Welcome to Public Minute (https://www.publicminute.com). By accessing or using our website, you agree to be bound by the following Terms of Service. If you do not agree with any part of these terms, please do not use our website.

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1. Acceptance of Terms

By using this website, you agree to comply with and be legally bound by these Terms of Service and all applicable laws and regulations. If you do not agree, you are not authorized to use Public Minute.

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2. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the site after changes are posted constitutes your acceptance of the new terms.

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3. Use of the Site

You agree to use Public Minute for lawful purposes only. You may not use the site:

• To distribute spam, malware, or other harmful software

• To infringe on the rights of others

• To publish or share obscene, defamatory, or illegal content

• To scrape, copy, or republish content without permission

We reserve the right to suspend or ban users who violate these terms.

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4. Intellectual Property

All content on Public Minute — including text, images, graphics, logos, and videos — is the property of Public Minute or its content creators and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or reuse content without written permission.

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5. Third-Party Links and Ads

Public Minute may contain links to third-party websites and display advertising via services such as Google AdSense. We do not control and are not responsible for the content, privacy practices, or terms of those third-party sites. Use them at your own risk.

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6. Disclaimer of Warranties

The content on Public Minute is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee the accuracy, reliability, or completeness of any content.

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7. Limitation of Liability

In no event shall Public Minute or its team be liable for any damages arising out of your use or inability to use the site, even if we have been advised of the possibility of such damages.

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8. Indemnification

You agree to indemnify and hold harmless Public Minute, its owners, contributors, and affiliates from any claims, damages, liabilities, or expenses arising from your use of the website or violation of these Terms.

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9. Governing Law

These Terms are governed by and construed in accordance with the laws of your jurisdiction, without regard to conflict of law principles.

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10. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

📧 info@publicminute.com
🌐 https://www.publicminute.com

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Disclaimer for the luggage recovery program

Using experience, pattern analysis, and public information, we help you take meaningful steps toward getting your belongings back.

We are not an airline, airport authority, or baggage handling service, and we do not directly control airline decisions or timelines. However, we do provide hands-on support in navigating the recovery process and connecting with the right parties.

Our tools and guidance are designed to:

• Clarify your options and next steps

• Assist in preparing and organizing claims and escalation requests

• Increase the likelihood of a timely resolution with airlines or third-party services

Recovery outcomes depend on the airline, airport, or third-party services involved. While we actively facilitate and guide the process, we cannot guarantee luggage return.

We aim to be helpful, honest, and transparent — focusing on assistance rather than profiting from frustration.

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Terms of Service

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Refund Policy / Disclaimer

• Payments for luggage recovery services are non-refundable once the service has been initiated.

• Initiation occurs as soon as the client provides payment and the recovery process begins, including data collection and active coordination with airlines or airports.

• While we make every effort to recover lost luggage promptly, we cannot guarantee recovery. Our service provides expert tracking and coordination, not insurance or replacement of items.

• In the unlikely event the service has not yet begun, a refund request may be considered on a case-by-case basis.

1. Service Description
   We provide guidance and optional support to help recover lost or delayed luggage. This includes:

   • Structured guidance for submitting claims

   • Escalation assistance

   • Coordination with airlines or third-party services

   • AI-assisted probability insights based on historical patterns

2. No Guarantee of Outcome

   • The return of luggage

   • A response from airlines or authorities

   • Specific resolution timelines
     Outcomes are determined by third-party organizations outside our control.

3. We actively support recovery efforts but cannot guarantee:

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1. Not Legal Advice
   Information provided is not legal advice. Users are responsible for their own submissions and decisions.

2. Optional Paid Assistance
   Some features include optional paid support to help prepare or organize claims. Payment does not guarantee results and is not required to access guidance.

3. User Responsibilities
   Users agree to provide accurate information, use the service lawfully, and understand that misuse or false claims may limit assistance.

4. Privacy & Data Use
   We respect your privacy. Information is used solely to help assess recovery options and improve service quality. We do not sell personal data.

5. Limitation of Liability
   To the extent allowed by law, we are not liable for losses caused by airline or third-party actions, missed deadlines, denied claims, or delays.

6. Changes to Terms
   Terms may be updated occasionally. Continued use constitutes acceptance of updates.

7. Contact
   For questions or concerns, email: support@publicminute.com

PublicMinute exists to reduce confusion and stress. We help people navigate the recovery process, even when systems fail.