Skyscanner App Not Working? Fix Search & Login Issues (2025 Update)
October 10, 2025 at 6:09:42 PM
If your Skyscanner app isn’t working, showing empty flight results, or freezing mid-search — you’re not alone. As one of the most popular flight comparison tools, Skyscanner handles millions of users daily, and occasional bugs or server errors are common.
In this updated 2025 troubleshooting guide, you’ll learn how to fix Skyscanner search, login, and display issues on both iPhone and Android — and what to do if the problem is on their end.
1. Check If Skyscanner Is Down
Start by ruling out a platform-wide issue.
To check:
Go to Downdetector.com
.
Search for “Skyscanner.”
If you see a spike in reports, the problem is on their side.
While you wait, you can continue searching live flights at PublicMinute.com or Google Flights, which use similar APIs.
2. Restart the App
If the Skyscanner app is frozen or stuck on “Searching for flights,” restart it completely.
Steps:
Close the app from your recent apps tray.
Wait 10 seconds.
Reopen it and retry your search.
If this doesn’t work, restart your entire device.
3. Update Skyscanner
Outdated app versions often fail to connect with the latest flight database updates.
Fix:
Open the App Store or Google Play Store.
Search for Skyscanner.
Tap Update if available.
Updating fixes bugs and ensures compatibility with your operating system.
4. Clear Cache and Data
If you keep seeing blank screens or no results, cached data might be corrupt.
Android:
Go to Settings → Apps → Skyscanner → Storage → Clear Cache and Clear Data.
iPhone:
Delete and reinstall the Skyscanner app.
Then log back in and run your search again.
5. Fix “No Flights Found” or “Search Not Working”
If Skyscanner isn’t finding flights that should exist:
Switch between Wi-Fi and mobile data.
Ensure Location Services are enabled.
Remove any VPN or ad blocker, as these can block search APIs.
Change your departure city manually — sometimes GPS picks up the wrong region.
If results still don’t appear, use Google Flights as a cross-check to verify the issue is within Skyscanner.
6. Fix Login or Account Problems
Can’t log into your Skyscanner account?
Tap Forgot Password to reset credentials.
Ensure your Google or Apple ID login is linked properly.
Disable VPNs that can block the login server.
Still stuck? Log in through Skyscanner.com
— the web version often bypasses app errors.
7. Payment or Redirect Issues
Sometimes after finding a flight, the redirect to a partner airline or OTA fails.
Try this:
Disable popup blockers.
Clear cache (Step 4).
Reopen Skyscanner and try again.
If partner pages still won’t load, book directly with the airline or through PublicMinute.com while keeping your Skyscanner search open for comparison.
8. App Keeps Crashing
If the Skyscanner app closes as soon as you open it:
Update your phone’s OS.
Free up at least 1 GB of storage space.
On Android, also update Android System WebView.
If it continues, uninstall and reinstall Skyscanner completely — this often solves deep configuration errors.
9. Skyscanner Widget or Alerts Not Working
If your price alerts aren’t sending notifications:
Open the app → Settings → Notifications → Ensure they’re enabled.
Check your phone’s notification settings for Skyscanner.
If using Gmail, make sure the alert emails aren’t going to spam.
Recreating the alert often reactivates the feed.
10. Try the Web Version
Even if the app fails, you can access all features at Skyscanner.com
from your browser.
It’s fully optimized for mobile and syncs your searches across devices.
11. Contact Skyscanner Support
If nothing helps, contact their support team:
Website: help.skyscanner.net
Twitter: @Skyscanner
Provide details like:
Device model
OS version
Error messages or screenshots
12. Alternatives While Waiting
While Skyscanner is down, try:
PublicMinute.com — fast, multi-platform travel search
Google Flights — excellent flight filters
Kayak — price tracking and flexible date comparison
Conclusion
When the Skyscanner app isn’t working, most problems come from outdated versions, cached data, or temporary server downtime. With these fixes, you can get back to comparing flights quickly and avoid booking delays during peak travel seasons.
