IHG App Not Working? Fix Login, Booking & Rewards Issues (2025)
October 10, 2025 at 6:36:50 PM
The IHG One Rewards app connects travelers to brands like Holiday Inn and InterContinental. If your app crashes or won’t load bookings, use these quick fixes.
1. Check If IHG Servers Are Down
Go to Downdetector.com
→ Search “IHG.”
If outage reports spike, wait for a system fix.
2. Update & Restart
Update the app in your app store.
Close, reopen, or restart your phone.
3. Clear Cache / Reinstall
Android: Settings → Apps → IHG → Clear Cache.
iPhone: Delete and reinstall.
4. Login or Rewards Issues
Ensure your credentials are correct.
Log in on IHG.com
.
Wait 48 hours post-stay for points updates.
5. Contact IHG
App: Menu → Help → Contact Support
Website: IHG.com/contact
Twitter: @IHGOneRewards
Conclusion
Most IHG app issues are caused by outdated software or cached data. Clear, reinstall, or update — and your bookings and rewards should reappear quickly.
